As a business owner, you know that customer loyalty and reputation is the most important aspect of your business.
No matter how big or small your business is.
And you know that your customers can spread your reputation, good and bad, at the drop of a hat.
And maybe you have a feedback or rating system of some kind (and even if you don’t, Google has one for you … whether you like it or not).
Yet, if you have one, it’s probably not giving you the results you need.
In fact most feedback systems are lame and pointless at best, and dangerously inadequate and dysfunctional at worst.
You get low response rates, inaccurate information, no real loyalty and no warning of bad experiences before they appear online…
What a mess!
Investors in Feedback is a not-for-profit organisation that solves this dilemma.
We take a very different approach: we help you build and run feedback systems that will:
Using our simple ‘3 steps to success’ model, you can easily, step by step, get started.
3 Steps to Success
Easy, Effective, Remarkable – The 3 steps to Success model
Easy: audit & change
Easy steps to get started and cut out annoying unnecessary problems
Effective: develop & improve
Effective systems to grow consistently and continually through loyalty, reputation & referrals
Remarkable: take off!
Really grow your business through consistently improving, growing and wowing the customer
When considering employing an outside organisation to help you, it’s essential that you feel confident, calm and in control at all times.
The last thing you need is another problem, expense or pressure!
That’s why we developed our simple, yet very effective, ‘3 steps to success’ model.
It’s a logical progression of easy to apply steps that start by identifying and solving issues in your current systems.
Then move you forward, at a pace that suits you, towards systems and tools to continually improve your customers’ experiences and grow your business through loyalty, reputation and referrals.
Step 1 – Easy – ‘Audit and Change’
Easy steps to get started and cut out annoying unnecessary problems.
All run remotely with you by virtual meeting.
£100 per service
Step 2 – Effective – ‘Develop & Improve’
Effective systems to grow consistently and continually through loyalty, reputation & referrals.
All run in your business by an ‘Investors in Feedback’ professional coach.
£470 per service
Step 3 – Remarkable – ‘Take Off!’
Really grow your business through consistently improving, growing and wowing the customer!
All planned and run with you by an ‘Investors in Feedback’ professional coach
If you are a coaching or training organisation, large or small, that is genuinely dedicated to doing the right thing for your customers, you might like to become licensed to deliver the ‘Investors in feedback’ tools.
Either exclusively or alongside your other tools.
Unlike other business franchises or licences:
We don’t charge large upfront fees
We don’t spend a fortune advertising
We don’t charge high monthly fees
We don’t tie you in
We work with like-minded people and organisations who want to use the very best practices and tools to help their clients.
Of course, we’ll charge you to train you and of course we’ll need a monthly fee to support you and ensure quality standards are met.
This will only work if it works REALLY WELL for you: tell us how you’d like to add value to your customers using our tools and we’ll find a way to help you at a sensible cost.
To find out more: please email firstname.lastname@example.org to find out more.
Please note: No ‘Investors in Feedback’ words, tools or systems may be used without a formal licence under any circumstances.
No farmer ploughed their field by turning it over in their mind: the key is to take some action.
The best action to take in order to get started and test the water, is one that’s easy, yet designed to get results.
Download our free eBook (and audiobook) ‘How to build a feedback system that actually works’
Sign up and start the ‘Starter 410’ to learn the key principles of ‘Slow Selling’ for your business and to start developing a super powerful feedback system to suit your needs.
Book a simple reputation and market position audit for £100.
All of these will lead onto other opportunities for you if you want to progress, … and all are unconditionally guaranteed.